Policies

Our policies and terms of service

Shipping and Returns Policy

Shipping

We ship to domestic and international destinations through reliable courier services.

  • Domestic orders are typically processed within 1-2 business days.
  • International shipping may take 7-14 business days depending on the destination.
  • Shipping costs are calculated based on weight, dimensions, and destination.
  • Free shipping applies to domestic orders over $100.

Returns

We want you to be completely satisfied with your purchase. If you're not, we offer a straightforward return policy:

  • Items can be returned within 14 days of receipt.
  • Returned items must be in their original condition and packaging.
  • Please contact us at support@georgephilatelics.com to initiate a return.
  • Refunds will be processed within 5-7 business days after we receive the returned item.
  • Shipping costs are non-refundable unless the return is due to our error.

Terms and Conditions

By accessing and using the George Philatelics website, you agree to comply with and be bound by the following terms and conditions:

Website Usage

The content on this website is for general information and use only. Your use of this website is subject to the following conditions:

  • You may not use the website for any unlawful purpose.
  • You may not reproduce, duplicate, copy, or resell any portion of our website content without express permission.
  • We reserve the right to modify, suspend, or discontinue any aspect of the website at any time.

Product Information

  • We strive to accurately represent our products, including condition, age, and authenticity.
  • All stamps are guaranteed authentic unless explicitly stated otherwise.
  • Grading of stamps follows standard philatelic practices.

Payment and Pricing

  • All prices are in USD and include applicable taxes.
  • We accept major credit cards and PayPal as forms of payment.
  • Prices are subject to change without notice.

Privacy Policy

At George Philatelics, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

Information We Collect

  • Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, and payment information.
  • Usage Data: We collect information about how you interact with our website, including pages visited and time spent.
  • Cookies: We use cookies to enhance your browsing experience and analyze website traffic.

How We Use Your Information

  • To process and fulfill your orders
  • To communicate with you about your purchases
  • To improve our website and customer experience
  • To send newsletters and promotional materials (if you opt in)

Data Security

We implement appropriate security measures to protect your personal information. All payment transactions are encrypted using industry-standard SSL technology.

Third-Party Disclosure

We do not sell or trade your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and serving you better.

Your Rights

You have the right to access, update, or delete your personal information. For any privacy-related inquiries, please contact us at privacy@georgephilatelics.com.